Empire Delivery was founded in 2021 with a clear mission: to revolutionise the furniture and bulky goods delivery industry by providing a seamless, stress-free experience for retailers and their customers. We recognised that traditional delivery services often fell short in reliability, care, and customer service—so we built a solution that prioritises professionalism, efficiency, and an exceptional customer experience. Since our incorporation, we have amassed an average rating of 5 stars across Google and TrustPilot and achieved an average delivery success rate of 99%.

Our Growth & Milestones

Since our launch, we have rapidly evolved from a small operation into a trusted delivery partner for businesses across the UK. Here’s how we got here:

• 2021 – Empire Delivery was founded with a focus on high-quality two-man delivery services for furniture and large goods.

  
  

• 2022 – Expanded our fleet and introduced a dedicated customer service team to enhance communication and reliability.

  
  

• 2023 – Secured partnerships with major furniture retailers, streamlined our logistics process, and improved our tracking systems for better customer visibility.

  
  

• 2024 – Strengthened our position in the market with new warehousing solutions, offering businesses a complete logistics and storage service. We also expanded our coverage, serving more regions across the UK.

  
  

• 2025 & Beyond – We are committed to further innovation, including integrating more advanced technology for tracking and delivery scheduling, expanding our service offerings, and continuing to provide the best possible delivery experience for retailers and customers alike.