Empire Delivery was founded in 2021 with a clear mission: to revolutionise the furniture and bulky goods delivery industry by providing a seamless, stress-free experience for retailers and their customers. We recognised that traditional delivery services often fell short in reliability, care, and customer service, so we built a solution that prioritises professionalism, efficiency, and an exceptional customer experience. Since our incorporation, we have amassed an average rating of 5 stars across Google and other platforms and achieved an average delivery success rate of 99%. We have grown to become one of the highest rated 2 man furniture delivery partners in the UK offering the best white glove delivery service and white glove furniture delivery service.
Our Growth & Milestones
Since our launch, we have rapidly evolved from a small operation into a trusted delivery partner for businesses across the UK. Here’s how we got here:
2021 – Empire Delivery was founded with a focus on high-quality two-man delivery services for furniture and large goods.
2022 – Expanded our fleet and introduced a dedicated customer service team to enhance communication, reliability, and day-to-day operational support.
2023 – Secured partnerships with major furniture retailers, streamlined our logistics processes, and improved tracking systems to provide better visibility for both partners and end customers.
2024 – Strengthened our market position with expanded warehousing solutions, enabling us to offer integrated storage and logistics services while extending coverage across more regions of the UK.
2025 – Marked a significant step forward with major infrastructure investment, including the addition of our first articulated lorry and trailers, continued fleet growth, and increased warehousing capacity, allowing greater control, scalability, and service consistency.
2026 & Beyond – Focused on sustainable, controlled growth through ongoing investment in fleet, warehousing, and technology. As we scale, our priority remains delivering at Empire standards, reducing operational burden for our partners, and providing a consistently excellent delivery experience nationwide.
