Why We Believe We Are The Best Furniture Delivery Company In London and the UK

Why We Believe We Are The Best Furniture Delivery Company In London and the UK

Why We Believe We Are The Best Furniture Delivery Company In London and the UK

When we first started Empire Delivery back in 2021, our mission was simple, provide a high quality service for high quality brands. When customers are buying luxury furniture, they expect more than just a product, they expect a premium, seamless experience. From the moment they browse your website or step into your showroom, all the way through to the final step, home delivery, that experience needs to feel elevated.

That is where we come in.

We bridge the gap between premium furniture and a premium delivery service. Our 2 man furniture delivery service goes beyond simply moving boxes. Using floor mats, door and frame protection, detailed risk assessments and careful pre delivery preparation, we minimise risks to both property and products. This proactive approach reduces failed deliveries, exchanges, refunds and costly re delivery fees, while dramatically improving customer satisfaction. The result is a white glove delivery service that builds long term trust and future proofs customer loyalty.

Our specialism is in 2 man furniture delivery. Unlike generic couriers, we focus solely on high value, bulky goods, ensuring customers receive the care and professionalism they expect. Whether it is a sofa, wardrobe or dining table, our service is designed to feel seamless and premium at every stage.

To keep things running smoothly, we use GSiT by Senteca, an advanced furniture delivery software that allows us to manage large volumes of orders while giving our partners and their customers full visibility every step of the way. This technology allows us to maintain efficiency and consistency across all operations. Backed by a fleet of 8 vans and an 11,000 square foot warehouse, we are able to offer lead times under 7 days across most of the UK. And we are not slowing down, plans are already in place to expand to 12 vans, add an articulated lorry and double our warehouse space to 22,000 square feet by 2026. This means we can double capacity without compromising on service quality.

Our team of 25 plus professionals, including warehouse crew, delivery drivers, driver mates and porters, overnight staff and management, are all trained, polite and the kind of people you would welcome into your home. Reviews on Google and TrustPilot reflect this, 99% of them mention our team members by name, thanking them personally for their service. With over 3,000 reviews averaging 5 stars on Google and 4.9 on TrustPilot, it is clear that our 2 man delivery services UK customers truly value the care we provide.

As a young, forward thinking company, we are not stuck in outdated ways of working. We are constantly asking, what is possible? Flexibility is at the heart of our approach, allowing us to act as genuine growth partners for our clients. Whether that means weekend favours or additional operational support, we adapt to meet the needs of our partners.

We are also one of the few 2 man home delivery companies that run partner training days, where clients train our delivery crews directly on how their products work and how they would like us to handle issues or objections. This ensures our service is aligned as closely as possible with your own operations and standards, true white glove delivery in action.

Today, we are proud to already partner with some of the UK’s most respected names, including Fishpools, Bramblecrest, Darlings of Chelsea, Fina Furniture, Forest Sofa, Sofas & Stuff, W.J. Aldiss, Rowen Homes, Warner House, Cocoon Sleeping and many more. These partnerships show that household brands trust us as their chosen provider for white glove furniture delivery, reinforcing our commitment to quality.

We are not the cheapest when it comes to furniture delivery, and that is because we do not cut corners. We provide a complete suite of services, from product storage to customer service, managing the entire journey from purchase to final delivery. With a dedicated Transport and Customer Service Manager available via a direct phone line, support is always at hand whenever a customer has a question or needs assistance. This end to end approach is what sets us apart from other 2 man home delivery companies.

Unlike many providers that take on any type of parcel, we specialise solely in bulky and high value goods. This focus means our training, processes and people are all aligned around one goal, delivering expensive, delicate furniture with care. From beds, mattresses, sofa beds, sofas, upholstery, dining tables, dining chairs, garden furniture, cabinets, wardrobes, shelves and bedside tables, we have got it covered. Whether it is nationwide or white glove delivery London, our teams are trusted to deliver the same high standards.

Our 2 man furniture delivery service is built around quality, consistency and care. By focusing entirely on furniture, we continually refine and improve our offering to stay ahead of expectations. Combined with the latest furniture delivery software and our growing infrastructure, we are able to maintain lead times without sacrificing service quality.

Whether you are looking for 2 man delivery services UK, a partner for white glove delivery London or a specialist in white glove furniture delivery, Empire Delivery is your trusted partner for premium logistics. We do not just move furniture, we deliver peace of mind.

Ready to simplify your delivery process and enhance your customer experience?

Ready to simplify your delivery process and enhance your customer experience?

Ready to simplify your delivery process and enhance your customer experience?